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Brand: APC
APC SL20KHB01 Silcon 20kW 400V UPS w/ 3 Battery Drawers
Description
SL20KHB01 UPS at a glance
The APC SL20KHB01 is an uninterruptible power supply from the APC power protection range, rated at 20000 VA (20000 W).
It is fed from 400 V 3 phases and supplies 230 V / 400 V 3 phases. The recorded mounting mode is not rack-mountable.
The listed ratings of 20000 VA and 20000 W correspond to a power factor of 1. Size the load against the watt rating as well as the VA rating, and keep margin for future equipment.
Technical specifications
| Parameter | Specification |
|---|---|
| Part number | SL20KHB01 |
| Main Input Voltage | 400 V 3 phases |
| Cos phi | 0.99 |
| Input voltage limits | 323…437 V adjustable 380 V / 340…460 V adjustable 400 V / 357…477 V adjustable 415 V / 323…437 V 380 V / 340…460 V 400 V / 357…477 V 415 V |
| Number of input connectors | 1 hard wire 5-wire (3P + N + E) / 1 hard wire 4-wire (3P + PEN) / 1 hard wire 4-wire (3P + N) |
| Network frequency | 50 Hz programmable +/- 0.5 / 1 / 2 / 4 / 6 / 8 % / 60 Hz programmable +/- 0.5 / 1 / 2 / 4 / 6 / 8 % |
| Output voltage | 230 V / 400 V 3 phases |
| Rated power in W | 20000 W |
| rated power in VA | 20000 VA |
| Output connector type | Hard wire 4-wire (3P + E) for 1 zone(s) / Hard wire 5-wire (3P + N + E) for 1 zone(s) / Hard wire 3-wire (3P) for 1 zone(s) / Hard wire 4-wire (3P + N) for 1 zone(s) / Hard wire 4-wire (3P + PEN) for 1 zone(s) |
| Bypass type | Built-in static bypass |
| Crest factor | Unlimited |
| Harmonic distortion | Less than 3 % |
| Maximum configurable power in VA | 20000 VA |
| Maximum configurable power in W | 20000 W |
| UPS type | Delta conversion on-line |
| Wave type | Sine wave |
| Efficiency | 96 % (full load) |
| Output frequency | 50 Hz sync to mains / 60 Hz sync to mains / 60 Hz +/- 0.1 % for 60 Hz nominal unsynchronised / 50 Hz +/- 0.1 % for 50 Hz nominal unsynchronised |
| Additional information | Configurable for 380 : 400 or 415 V 3 Phase nominal output voltage |
| Extended runtime | 1 |
| Number of battery filled slots | 0 |
| Number of battery free slots | 0 |
| Alarm | Beep for each 52 alarm conditions |
| Control panel | Multifunction LCD status and control console |
| Emergency power off | Yes |
| Free slots | 2 |
| Preinstalled device | Network management card |
| Number of rack unit | 0U |
| Number of cables | 1 |
| Colour | Dark green (NCS 7020-B50G) / Light grey (NCS 2703-G84Y) |
| Height | 140 cm |
| Width | 100 cm |
| Depth | 80 cm |
| Net weight | 323.64 kg |
| Mounting location | Front |
| Mounting preference | No preference |
| Mounting mode | Not rack-mountable |
| USB compatible | No |
| Provided equipment | Installation guide / Parallel card / Triple chassis for 3 SmartSlots / User manual / Web/SNMP management card |
| Number of power module | 20000 |
| Number of power module filled slots | 0 |
| Number of power module free slots | 0 |
| Redundant | No |
| Product certifications | C-Tick / CE / TÜV |
| Standards | EN 50091-1 / EN 50091-2 / ISO 9001 / ISO 14001 |
| Ambient air temperature for operation | 0…40 °C |
| Ambient air temperature for storage | -50…40 °C |
| Storage altitude | 0…15240 m |
| IP degree of protection | IP30 / IP31 optional |
| Relative humidity | 0…95 % |
| Storage Relative Humidity | 0…95 % |
| Acoustic level | 52 dBA |
| Heat dissipation | 3207 Btu/h |
| Operating altitude | 0…3333 ft |
| Warranty (in months) | 12 |
Electrical interface and runtime notes
Output connections: Hard wire 4-wire (3P + E) for 1 zone(s) / Hard wire 5-wire (3P + N + E) for 1 zone(s) / Hard wire 3-wire (3P) for 1 zone(s) / Hard wire 4-wire (3P + N) for 1 zone(s) / Hard wire 4-wire (3P + PEN) for 1 zone(s). Input frequency: 50 Hz programmable +/- 0.5 / 1 / 2 / 4 / 6 / 8 % / 60 Hz programmable +/- 0.5 / 1 / 2 / 4 / 6 / 8 %.
Load sizing should be checked against both the VA and the watt rating, and runtime depends on the connected load, battery condition and ambient temperature. Confirm these points against the product documents before ordering.
Physical data and environment
Dimensions are 140 cm x 100 cm x 80 cm (H x W x D), and the unit weighs 323.64 kg. Colour: dark green (ncs 7020-b50g) / light grey (ncs 2703-g84y).
Listed operating limits: operating temperature 0…40 °C; relative humidity 0…95 %; operating altitude 0…3333 ft; acoustic level 52 dBA.
Certifications: C-Tick / CE / TÜV. Standards: EN 50091-1 / EN 50091-2 / ISO 9001 / ISO 14001. Warranty recorded by APC (months): 12.
Further electrical values recorded for the APC SL20KHB01 include: bypass type: Built-in static bypass; crest factor: Unlimited; efficiency: 96 % (full load). Use these figures when sizing upstream protection and cabling, and confirm them against the installation documents for the exact variant.
The mounting mode is listed as not rack-mountable. The unit measures 140 cm x 100 cm x 80 cm (H x W x D) and weighs 323.64 kg, so check the available space and the floor or rack loading before delivery. It occupies 0U of rack space. Listed environmental limits: operating temperature 0…40 °C; relative humidity 0…95 %; altitude 0…3333 ft. Equipment rooms in the Gulf region often run warm, so leave ventilation clearance and keep the unit away from direct heat sources.
Certifications listed: C-Tick / CE / TÜV. The warranty period recorded in the product data is 12 months. If a project requires certificates or test reports, include that request with the quotation request.
The SL20KHB01 within the APC Silcon range
Silcon is the APC range of large three-phase UPS systems, used for data centres, industrial processes and large technical buildings. It is based on the delta-conversion on-line principle, which protects the load with a continuously running inverter while keeping the input power factor high and input current harmonics low.
The APC SL20KHB01 is a complete UPS rather than a spare part, so the selection starts from the load. Add up the real power of the connected equipment in watts, compare it with the watt rating of the UPS as well as the VA rating, and keep about 20 to 25 percent margin for growth and for inrush current when equipment restarts. Then define the runtime the site needs: a few minutes is enough to ride through short interruptions or to let a standby generator start and stabilise, while longer outages call for external battery capacity where the model supports it.
In the product data for the APC SL20KHB01, it is rated 20000 VA and 20000 W; it occupies 0U rack unit(s). These values are the starting point for matching it to the rest of the installation.
Applying the SL20KHB01 on sites in Oman and the GCC
Low-voltage three-phase networks in Oman run at a nominal 415 V, 50 Hz, and most GCC countries at 400 V or 415 V, so confirm that the input voltage window of the system covers the measured supply on site. Because it is listed for both 50 Hz and 60 Hz, the same model can be used on the 50 Hz grids of Oman, the UAE and Qatar and on the 60 Hz grid of Saudi Arabia. The listed operating temperature tops out at 40 °C. Summer shade temperatures in Muscat, Sohar and the interior regularly pass 45 °C, so the equipment belongs in an air-conditioned room or cabinet rather than an open plant area. Battery temperature has the biggest effect on service life: as a rule of thumb, the life of a valve-regulated lead-acid battery roughly halves for every 10 °C above 25 °C, so a room held at 20 to 25 °C pays back in fewer battery replacements.
The heat dissipation of 3207 Btu/h has to be included in the cooling budget of the room. Dust and humidity are the other two regional factors: fine dust blocks fans and filters, and coastal humidity and salt attack contacts, so a clean, sealed room and regular inspection protect the investment. Many sites in the region run the UPS downstream of a standby diesel generator. The UPS carries the load during the start-up of the generator and smooths its voltage and frequency, so the generator should be sized with margin for the UPS input and battery charging current. At 323.64 kg the unit needs two people or lifting equipment for installation, and rails rather than a shelf if it goes into a rack.
Ordering checklist for the SL20KHB01
The following details help confirm compatibility before a quotation is issued:
- The load to be protected in watts and VA, with the share of critical equipment
- The runtime needed on battery, and whether a standby generator is installed
- Input and output connection types required on site (input / Hard wire 4-wire (3P + E) for 1 zone(s) / Hard wire 5-wire (3P + N + E) for 1 zone(s) / Hard wire 3-wire (3P) for 1 zone(s) / Hard wire 4-wire (3P + N) for 1 zone(s) / Hard wire 4-wire (3P + PEN) for 1 zone(s))
- Rack or tower installation, and rack depth if rack-mounted
- Whether a network management card or monitoring is required
- The delivery location in Oman (for example Muscat, Sohar, Duqm or Salalah) or elsewhere in the GCC, and the required date
Other APC UPS systems, batteries and accessories and Schneider Electric equipment can be combined in one quotation.
Documents and quotation
The user guide for the SL20KHB01 is hosted on this page under Documents so the wiring, installation and operating details can be reviewed before ordering.
The single-unit shipping package is listed as 160 cm (height) x 110 cm (width) x 90 cm (length) with a packed weight of 345.185 kg. Use these values when planning freight, lifting and receiving space.
To order, submit the part number SL20KHB01, the quantity and the delivery location. Related items are grouped under UPS and Batteries. Seven Star LLC is an independent supplier based in Muscat and answers with availability and a quotation.
Datasheets & Documents
- User guide APC SL20KHB01 User guide Download
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About brand
APC is Schneider Electric's brand for uninterruptible power supplies, power distribution units, cooling and racks for IT and control systems. American Power Conversion was founded in 1981 by three engineers from MIT's Lincoln Laboratory and grew into one of the largest UPS makers in the world. Schneider Electric completed its acquisition of APC on 14 February 2007, combined it with MGE UPS Systems, and since 2011 APC has been a product brand of Schneider Electric.
Seven Star LLC lists APC uninterruptible power supplies from desktop Back-UPS units to modular Symmetra systems, together with battery packs and network cards, and sources them for sites in Oman.
APC company profile
Founded1981, USA, as American Power ConversionFoundersThree engineers from MIT Lincoln LaboratoryOwnershipSchneider Electric since 14 February 2007; an APC by Schneider Electric product brand since 2011Product familiesBack-UPS, Easy UPS, Smart-UPS line-interactive, Smart-UPS On-Line SRT and SRV, Galaxy three-phase UPS, rack PDUs, NetShelter racks, network management cards and EcoStruxure IT software
Milestones
1981: American Power Conversion is founded by three MIT Lincoln Laboratory engineers.2006: Schneider Electric announces the acquisition of APC on 30 October.2007: The acquisition is completed on 14 February; APC is combined with MGE UPS Systems.2011: APC becomes a product brand within Schneider Electric.
APC UPS families on this page
APC names its UPS lines by topology and size:
Back-UPS and Back-UPS Pro: line-interactive units for workstations and small loads, such as BX1600MI-MS and BR1600MISmart-UPS: line-interactive models with sine wave output, including SMT750I, SMC1000IC and the Smart-UPS X SMX3000HV with its SMX120BP external battery packSmart-UPS SRT and Smart-UPS RT: online double-conversion units, for example SRT2200XLI, SRT3000XLI, SRT5KRMXLI and SURT8000XLIEasy UPS Online: SRV2KILSymmetra LX and Symmetra PX: modular, scalable systems for larger loads
The AP9641 Network Management Card 3 adds remote monitoring to UPS models with a SmartSlot.
Where APC UPS systems are used
In industrial plants across the GCC, APC UPS units back up DCS and PLC cabinets, operator stations, SCADA servers, telecom racks, fire and gas panels and analyzer shelters. Online double-conversion models are normally chosen for control systems because the load is always fed through the inverter. Line-interactive units suit office IT and less critical loads.
APC products we list
FamilyExamplesUPS and BatteriesAP9641 Network Management Card 3, BR1600MI Back-UPS Pro 1600VA/960W, BX1600MI-MS Back-UPS 1600VA Tower UPS, SMC1000IC Line-Interactive UPS 1000VA 600W, SMC1500I Smart-UPS C 1500VA/900W, SMT750I Smart-UPS 750VA/500W Line-Interactive, SMX120BP Smart-UPS X 120V External Battery, SMX1500RMI2U Smart-UPS X 1500VA Rack/Tower and 9 more
Ordering APC UPS units and parts: what we need
Send the full SKU, for example SRT3000XLI, and not only the VA rating. The letters carry meaning: an I in the suffix marks a 230 V international model, XL an extended-run version that accepts external battery packs, and RM a rack-mount form. For a new requirement, give load in watts, input and output voltage, required runtime, tower or rack format, and the plug or hardwire arrangement. For batteries, send the UPS SKU and serial number so the correct replacement battery cartridge can be found in APC documentation.
Replacement batteries, battery packs and spares
Most APC service work is battery work. APC Replacement Battery Cartridges, sold under RBC and APCRBC numbers, are sets of sealed valve-regulated lead-acid blocks that arrive pre-wired with the connectors for the UPS models they are listed for, so a weak battery can be changed as one unit and, on hot-swap models, without switching the load off. Some newer cartridges carry an -LI suffix for lithium-ion versions. External battery packs extend runtime on XL and SRT models, and are chained to the UPS through the battery connector on the rear panel. To find the right cartridge, send the UPS SKU and serial number; the same UPS can use different cartridges across hardware revisions.
Modular and three-phase APC systems
Symmetra LX and Symmetra RM: single-phase modular UPS frames with hot-swappable power modules, battery modules and intelligence modules, so a failed module can be exchanged while the load stays on protected power.Symmetra PX: three-phase modular UPS for data rooms, built from power modules with N+1 redundancy and battery modules for runtime.Smart-UPS VT: three-phase double-conversion UPS for small data rooms and technical buildings.Silcon: large three-phase UPS based on delta conversion, still running in many plants and data centres; spare part kits are listed in levels (SPL1 to SPL4) so sites can hold the parts that match their service plan.Easy UPS On-Line (SRV): cost-focused double-conversion units, many with external battery pack support.
APC UPS in Oman and GCC conditions
Oman supplies 240 V single-phase and 415 V three-phase at 50 Hz, so international models with an I suffix (230 V nominal, adjustable to 240 V on most Smart-UPS units) are the usual choice. Heat is the main enemy: most APC UPS units are rated for operation up to 40 °C, while summer shade temperatures in Muscat and the interior pass 45 °C, and a lead-acid battery loses roughly half its service life for every 10 °C above 25 °C. Install UPS and batteries in a cooled room, keep filters clean in dusty inland sites, and size the standby generator with margin for UPS input and battery charging current.
All APC UPS systems, batteries and accessories on this site are grouped under UPS and Batteries, and the wider Schneider Electric range can be quoted together with them.
Facts checked against APC by Schneider Electric's published history, October 2026.
Browse APC products by category: UPS and Batteries.
Need a replacement battery for an APC UPS you already run? Use our APC UPS replacement battery finder to match the model to its official RBC cartridge.
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Frequently Asked Questions
The APC SL20KHB01 is rated at 20000 VA / 20000 W.
The input is 400 V 3 phases at 50 Hz programmable +/- 0.5 / 1 / 2 / 4 / 6 / 8 % / 60 Hz programmable +/- 0.5 / 1 / 2 / 4 / 6 / 8 % and the output is 230 V / 400 V 3 phases.
The listed dimensions are 140 cm x 100 cm x 80 cm (H x W x D) and the weight is 323.64 kg.
Listed limits: operating temperature 0…40 °C; relative humidity 0…95 %.
Send the part number SL20KHB01 with quantity and delivery location through the RFQ form. Seven Star LLC is an independent supplier in Muscat and replies with availability and a quotation.


















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